Frequently Asked Questions

Choose the motion you enjoy: clicking, spinning, rolling, squeezing, or exploring a texture. Check the size, materials, and product details before ordering.

No. Clicks and moving parts can make sound. Check each product’s description, especially if you plan to use it in a shared space.

Start with the movement, then compare the listed material, size, pack quantity and variant. For shared spaces, check any sound information rather than assuming a fidget is silent. Read the product-specific age guidance and small-parts warnings. Check the full checkout total, including shipping, before paying.

Pastel Key Clicker has individual clicking keys; its formats are listed separately in the selector. Keyboard Bubble Board is a silicone board: press the bubbles, then turn it over to press them back. The board is approximately 26.8 × 10.8 × 1.5 cm. Both are for ages 14 and up; neither should be put in the mouth.

Colour Pop Fidget Spinner is a manual ABS-plastic spinner. Alloy Fold Infinity Cube folds and flips; its aluminum-alloy body is approximately 155 g and measures 38 mm on each side when folded. The cube is for adults aged 18 and over. Check the spinner’s product label before use and keep both away from young children.

Patterned Metal Fidget Slider moves back and forth and contains magnets. Twist-Link Fidget turns at its linked joints to make different shapes. Both are for ages 14 and up. Do not disassemble the slider or force the twist-link joints; stop use if parts become loose or damaged.

Gear Chain Fidget has a metal chain and two rotating end gears; it is for ages 14 and up. Marble Mesh Fidget Set lets you move a marble inside a nylon mesh sleeve and comes in 5- or 10-piece sets with varying colours and patterns. The mesh sets are for adults aged 18 and over only. Both contain small parts; keep away from young children and do not put parts in your mouth.

We ship to Canada. Standard shipping is $4.95 CAD for orders below $75 CAD and free for orders of $75 CAD or more, based on the order value at checkout after discounts. The final delivery charge is shown before you pay.

If a discount brings your order below $75 CAD, the $4.95 CAD shipping charge applies. See our shipping and delivery details.

Orders may be subject to import duties, import taxes and carrier customs-clearance or handling fees. Any such charges that are legally payable by the recipient are the customer’s responsibility, unless expressly included in the checkout total. These charges may be collected separately by customs authorities or the carrier. We do not guarantee that small or low-value orders will be exempt. This does not replace any sales-tax collection obligation of Fidget Prime or limit your statutory consumer rights.

Use the order-status link in your confirmation email. When tracking is available, it will appear there or in your shipping email.

Yes. Items may ship from different fulfillment partners. Check the tracking details for each shipment.

Email info@fidgetprime.com with your order number as soon as possible. Changes depend on whether the order has already been processed.

Email info@fidgetprime.com with your order number, a description, and clear photos of the item and packaging so we can review the issue.